OrderSolutions Featured QSR Magazine
- TSD Global
- Sep 17, 2021
- 1 min read
OrderSolutions was recently featured in QSR Magazine!
Click the article here to learn about their new Starbucks deal and state of the industry!
QSR magazine and its Web site QSRmagazine.com are the leading sources of news and information about the $300 billion limited-service restaurant industry. For 20 years, QSR has defined this market, which includes traditional fast food, fast-casual dining, coffee, snacks, full-service takeaway, concessions, convenience stores, and related segments of the foodservice industry.
QSR is part of the Foods News Media family of foodservice properties, which also includes the full-service-restaurant magazine FSR.
For years, our product team treated design like a relay race—researchers passed wireframes to designers, who tossed prototypes to engineers, who coded in silent fury. The result? Features that looked polished but felt alien to users. Then we discovered this product design workflow approach and rebuilt our process around a radical idea: Design isn’t a phase—it’s the oxygen every team breathes.
The breakthrough came when we replaced “handoffs” with “heat checks.” Instead of lengthy requirement docs, we now run weekly “Three-Lap Sprints”:
Lap 1 (Discovery): Engineers join user interviews. One dev spotted a pain point we’d missed for months—saving 3 weeks of rework.
Lap 2 (Prototyping): PMs and designers co-sketch in FigJam. Our rule: No pixel-perfect mockups until engineers vet feasibility.